What does Firenzecard include?Firenzecard includes in its price the ticket for entrance, the surcharge for exhibitions and the reservation with priority access for all the museums in the Firenzecard Circuit.
What does Firenzecard+ include?Firenzecard+ includes: free access to the cityâ€™s public transport (Ataf&Linea buses and tram) for 3 days, until midnight of the third day, for the cardholder and European Union children in the immediate family under 18; free access to the Firenze WiFi network for 3 days; 1 complete Museum Guidebook; 1 exclusive Firenzecard+ bag; special offers.
For how long is Firenzecard valid?Firenzecard is valid for 72 hours from its activation, which starts from the first entrance into a Firenzecard museum.
Does the validity of the Firenzecard start at the moment of purchase?No, the Firenzecard is activated when you use it for the first time in a museum and its validity is totally independent of the date of its purchase.
Do I need to make reservations for the museums with Firenzecard?You don't need to make any reservations with Firenzecard,except for the Dome (Cupola). For the Dome (Cupola)the booking is required - you have to make it at the ticket office in piazza San Giovanni 7/r after the collection of the free ticket. Firenzecard lets you visit the museums when you want to and you enter directly into the museums through the reserved entrances. Just go to the priority access following the â€śFirenzecardâ€ť signs and show your card to the staff of the museums.
Which museums can I visit with Firenzecard?The Firenzecard circuit includes 72 museums. Click here for the complete list.
Are the museums of the circuit always open?Almost all the museums have a scheduled day of closure, which may be for one or more days during the week. The closing days vary from museum to museum. The validity of the card cannot be extended even if one of the days of closure falls within the period of validity of your card.
Can I use the Firenzecard whenever I want?The Firenzecard can be used only once in each museum of the Circuit.
Can I lend someone my Firenzecard?No, Firenzecard is strictly for personal use and is not transferable. Before its first use it is personalised by writing your full name in the specific space.
Can I give Firenzecard as a present?Yes, you can. If you purchase the Firenzecard at a sale point in Florence, the person who will use it just has to write his or her full name in the specific area. If you prefer to buy the Firenzecard online, just enter the data of the Card's beneficiary in the fields of the online form, filling in the areas of the form as they appear on the screen â€“ you can directly enter his/her e-mail address, so that he/she can receive the voucher directly by email â€“ and inserting your own data as required in the final field for payment.
Does Firenzecard include the city public transport and the shuttle bus from and to the airport?No, Firenzecard doesn't include the cityâ€™s public transport and the shuttle bus Volainbus from and to the Florence airport.
How does Firenzecard+ work to use the cityâ€™s public transport free of charge?To use the cityâ€™s public transport free of charge you have to: write your Firenzecard number in the specific blank space of your Firenzecard+; validate your Firenzecard+ when you use the cityâ€™s public transport for the first time; keep your Firenzecard+ intact until the expiration time and show it to the controller on demand with a valid ID.
Do people under 18 years of age need to buy the Firenzecard?People under 18 years of age, who are European Union citizens and members of the same immediate family of the Firenzecard holder, have free access to the museums. For people under 18 years of age who are not European Union citizens and/or not members of the same immediate family of the Firenzecard holder, they can: 1) buy a Firenzecard 2) enter the museums through the priority access with their parents who are Firenzecard holders. After that: - collect the free ticket to visit the civic museums (Palazzo Vecchio, Cappella Brancacci, Museo Bardini, etc.) directly at the Firenzecard entrances; - collect the free ticket and buy a reservation to visit the state museums â€“ that are paid directly at the Firenzecard reserved access entrances (price â‚¬ 4.00 for the Uffizi Gallery and â‚¬ 4.00 for the Accademia Gallery); - collect the free ticket/purchase a reduced/full ticket to visit the other museums, according to the various museum admission rules.
How much does Firenzecard cost?Firenzecard costs â‚¬ 72.00 per person. The price of Firenzecard is the same, whether it is purchased online or at a sale point.
How much does Firenzecard+ cost?Firenzecard+ costs â‚¬ 5.00 per person. The price of Firenzecard+ is the same, whether it is bought online or at a sale point.
How can I purchase Firenzecard?Firenzecard can be purchased: online on www.firenzecard.it; at one of the authorized points of sale in Florence. The price of Firenzecard is the same, whether it is bought online or in Florence.
How can I purchase Firenzecard+?Firenzecard+ can be purchased: online on www.firenzecard.it at the same time of purchasing your Firenzecard and only if you buy a Firenzecard; at the Info Point Cavour with credit/debit card only; at the Info Point Stazione. The price of Firenzecard+ is the same, whether it is bought online or in Florence.
How can groups/travel agencies/tour operators purchase Firenzecard and Firenzecard+?If they want to buy less than 10 cards, groups/travel agencies/tour operators can purchase Firenzecard and Firenzecard+ online on the official website www.firenzecard.it or at the authorized points of sale in Florence.
If they want to buy 10 cards or more, groups/travel agencies/tour operators can purchase Firenzecard and Firenzecard+ directly from Linea Comune spa, the Firenzecard management company, with a bank transfer in advance and with the free delivery of the purchased cards in hotel, if the hotel is located in Florence. In this case, the purchase is subject to the following conditions:
Where can I purchase Firenzecard in Florence?Below you can find the list of museum ticket offices and tourist information centres where you can buy the card:
- Cappella Brancacci â€“ piazza del Carmine 14
- Complesso di Santa Maria Novella â€“ piazza Stazione 4
- Galleria degli Uffizi - Porta 2 â€“ piazzale degli Uffizi
- Museo di Palazzo Vecchio â€“ piazza Signoria
- Museo Nazionale del Bargello â€“ via del Proconsolo 4
- Museo Stefano Bardini - via dei Renai 37
- Palazzo Pitti â€“ piazza Pitti 1
- Palazzo Strozzi â€“ piazza Strozzi
- InfoPoint Turistico Stazione - piazza Stazione 4
- InfoPoint Turistico Cavour â€“ via Cavour 1r