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With Firenzecard, reservations are required for Uffizi Galleries, Accademia Gallery and Brancacci Chapel only.

To book your visit to the two Galleries, the methods are:

  1. Phoning the Firenze Musei call centre +39 055 294883 (from 8:30am to 6:30 pm from Monday to Friday; from 8:30am to 06:00pm on Saturday; from 09:00 to 06:00pm on Sunday and holidays) by providing name and surname.  You will receive a reservation code to be presented at the ticket office of the reserved museum, to be shown together with your Firenzecard. Please note: after choosing the language, wait even if the initial automatic message specifies that visit availability is not available for the desired day; press 3 for bookings with Firenzecard and 1 for consent to the processing of personal data.
  2. Going in person to one of the following ticket offices:
    Orsanmichele ticket office, inside the Church of Orsanmichele, entrance on Via dei Calzaiuoli (from 10:00am to 4:00pm from Monday to Saturday and holidays; closed on Sunday);
    My Accademia ticket office, via Ricasoli n.105/red (from Tuesday to Sunday from 8:15am to 5:00pm, closed on Monday);
    showing the Firenzecard or its voucher, you can book (in case you have already booked by phone, you provide the reservation code) and collect the booking confirmation to be shown together with the Firenze Card at the priority access door of the museum when you visit it at the appointed time and date.
  3. Going in person to one of the following ticket offices: Galleria degli Uffizi (door n.2 only), Museo Nazionale del Bargello, Palazzo Pitti, you can purchase Firenzecard and, at the same time, book and collect the booking confirmation to be shown together with the Firenzecard at the priority access door of the museum when you visit it at the appointed time and date.

Attention: The free reservation must also be made for children under 18 of the family unit of the Firenzecard holder.

For Brancacci Chapel the reservation must be made online on the website https://ticketsmuseums.comune.fi.it/4_cappella-brancacci/ following the steps below:
• select the date of interest and the number of participants (max 2 at a time) entitled with Firenzecard in the "Admission Free" box
• click on "check availability"
• choose and click the time of interest
• click on "Go to Cart"
• select "Firenzecard holder" from the drop-down menu
• click on "Update Cart"
• click on "Continue"
• click on "if you are not registered click here"
• print your booking
• go to the ticket office with your Firenzecard

Free reservations must also be made for minors in your family.
On the first Sunday of the month, admission is guaranteed, subject to availability, only by sending an email to brancacci@musefirenze.it; the reservation can be made starting from the previous Monday only.

Please note that the access to Brancacci Chapel, due to the presence of scaffolding and consequently reduced visiting spaces, is directed to single visitors and very small groups, subject to availability.