We suggest you to purchase the Firenzecard shortly before your arrival in Florence. Firenzecard is always available and can be purchased at any time.

Payment can be made through VISA, MasterCard, American Express credit cards, following the instructions indicated in the procedures described online in the “Purchase” section.

Yes, Firenzecard is a perfect gift! If you purchase the physical card at a pick-up point, the person who receives Firenzecard must personalize it by inserting their name in the relative fields.

No, it is not possible to receive Firenzecard by post/mail. If you purchase it online, you can decide whether to pick up the physical Firenzecard at one of the collection points or use Firenzecard in its digital version, by downloading our app. In order to pick up Firenzecard purchased online, the client must present the printed purchase voucher and a valid identity document.

It is possible to purchase Firenzecard at the ticket offices of the main museums and some tour offices listed below:

Groups agencies and tour operators can purchase Firenzecard directly from Firenze smart (Silfi s.p.a.), Firenzecard’s operator, through advanced bank transfer and free delivery of the purchased cards to any hotel in Florence. In this case, the purchase of Firenzecard is subject to the following conditions:

Firenzecard can be purchased: online at www.firenzecard.it or at one of the authorized sales points in the city. If you purchase it online, you can decide whether to pick up the physical Firenzecard at one of the collection points or use Firenzecard in its digital version, by downloading our app.