Firenzecard Restart can only be purchased online and used exclusively in digital format through the Firenzecard app (compatible with iOS version 16.0 or later and Android version 11.0 or later).

To purchase Firenzecard Restart, you must: 

  • Have the possibility to install the Firenzecard app on your device, if it has not already been installed, checking the technical requirements as indicated in the relative section of the website.
  • Have purchased a Firenzecard online or at a sales point in the last 12 months.  
  • Have a Firenzecard that has expired.
  • Enter the verification information to protect the cardholder, meaning a card number to extend is requested.
  • Click "Check" button.
  • Enter in case of digital card your email address associated to your account in Firenzecard app OR in case of a physical card the email address to which the voucher code will be sent;
  • Click on the Purchase button.
  • Check or fill out the online form with all its compulsory sections.
  • Read and agree to these general service supply conditions.
  • Read and sign the privacy policy.
  • Complete your purchase.
  • In the case that the transaction is successful, the customer will receive a voucher code for the purchase at the email address indicated.
  • Enter the Restart voucher code in the relative section of the Firenzecard app. The system will automatically generate the Restart card/s linked to the input voucher code. 
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